Shine Outstanding Shipping Policy

At Shine Outstanding, we are committed to ensuring your order arrives swiftly, securely, and with the elegance your space deserves. Whether you’re refreshing your living room with elegant drapes or upgrading your bedroom linens, our shipping process is designed to bring a seamless and stress-free experience.

Order Processing Time
All orders are processed within 1–3 business days. Once your order is prepared and shipped, you will receive a confirmation email with full tracking details so you can follow your shipment every step of the way.

Shipping Methods
We offer several reliable shipping options, depending on your delivery location and preferences:

• Standard Shipping: Estimated delivery within 7–12 business days.

• Expedited Shipping: Estimated delivery within 3–7 business days.

• Express Delivery (when available): 1–3 business days.

Delivery times may vary based on your region, time of year, or unexpected carrier delays. We always aim to dispatch as quickly as possible.

Shipping Rates
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping speed. We occasionally offer free shipping promotions, so keep an eye out for seasonal offers.

International Shipping
We proudly ship to select international regions. Please be aware that customs fees, import duties, or local taxes may apply and are the responsibility of the customer. These charges are not included in our prices or shipping fees.

Tracking Information
Once your order ships, you’ll receive an email with your tracking number and a link to follow the delivery progress. If your tracking number hasn’t arrived within 72 hours of purchase, please contact us for assistance.

Delays & Exceptions
While we strive for timely delivery, Shine Outstanding is not responsible for delays caused by carriers, customs clearance, weather, or inaccurate shipping addresses. We recommend double-checking your address before finalizing checkout.

Order Not Received?
If your package is delayed or marked as delivered but you haven’t received it, please reach out to us at [email protected]. We will work directly with shipping partners to investigate and resolve the issue where possible.

Sustainable Shipping Promise
Whenever possible, we partner with eco-conscious couriers and use recyclable materials in our packaging, in line with our broader commitment to thoughtful living.

Your home deserves a seamless shopping journey—and we are here to make it shine, from click to doorstep.